Clinics & Wellness

Digital Loyalty for Clinics & Wellness Centres

Keep patients coming back for routine visits, treatment packs, and seasonal check-ups with wallet-native membership cards and automated reminders.

Clinics with structured loyalty see ~50% more repeat bookings

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Lumen Wellness
MEMBER TIER
MEMBER
Member
Nadia Chen
Visits
6
Since
Jan 2024
Expires
30 Sep 2026
Powered by GetLoyal
The problem

Clinics rely on patients remembering to rebook. Paper appointment cards get lost, treatment packs are tracked in spreadsheets, and lapsed patients quietly drift to a competitor.

The outcome

A wallet membership card that shows treatment-pack balance, visit history, and the next recommended visit — with reminder pushes that bring patients back on schedule.

50%
More repeat bookings with reminder pushes
Higher treatment-pack completion rate
1 day
Average launch time for a small clinic
Features

Built for clinics & wellness

Every feature is shaped around the way clinics & wellness actually work.

Visit packs & treatment plans

Sell 6-treatment or 12-session packs and track usage on the wallet card. Patients always know how many sessions are left.

Recall & rebook reminders

Send a wallet push when a patient is due for a check-up, follow-up, or seasonal treatment — straight to the lock screen.

Loyalty tiers for repeat patients

Reward long-term patients with priority booking, complimentary add-ons, or discounted package upgrades.

Privacy-respecting by design

No clinical data on the card — just visit counts, packs, and rewards. Your PMS stays the source of truth for medical records.

How it works

Live in 3 steps

1

Define packs & rewards

Set up treatment packs (e.g. 6 facials, 10 sessions) and any tier perks for returning patients.

2

Enrol at the front desk

Patients scan a QR at reception or after their first visit — the card lands in their wallet.

3

Keep them on schedule

Recall pushes and treatment-pack tracking quietly drive repeat bookings without manual chasing.

POS Integration
Coming soon

Designed for Practice management systems

Designed to run alongside Dentally, Pabau, Cliniko and similar PMS tools. Reception scans wallet passes from a tablet — no medical data leaves your existing system.

A native Practice management systems integration is on our roadmap. Today, GetLoyal runs alongside any POS — staff scan and stamp from a phone or tablet.

Examples

The kind of wins clinics & wellness can expect

Illustrative scenarios showing the outcomes GetLoyal is built to deliver.

"Treatment-pack completion shot up. Patients can see exactly how many sessions are left, so they actually book the next one."

Clinic owner

Aesthetics clinic

"Six-month recall pushes brought back patients we hadn't seen in over a year. Receptionists no longer spend mornings chasing rebookings on the phone."

Practice manager

Dental practice

"Our regulars love the membership card — it makes the clinic feel like a relationship, not a transaction."

Lead practitioner

Wellness centre

FAQ

Frequently asked questions

Everything clinics & wellness ask before getting started.

Ready to launch your clinic loyalty program?

Start free — no credit card required. Be live in minutes.

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